Privacy policy
Privacy Policy for TrueTerraOils.com
This Privacy Policy explains how Tasty Lunch LLC, doing business as TrueTerra Oils ("TrueTerra Oils," "we," "us") collects, uses, and shares your personal information when you visit or make a purchase from TrueTerraOils.com (the "Site").
Personal information we collect
Device information
When you access the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we collect information about the pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site ("Device Information"). We collect Device Information using:
- Cookies – small text files stored on your device. Learn more at http://www.allaboutcookies.org.
- Log files – track actions on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps.
- Web beacons, tags, and pixels – electronic files that record how you browse.
Order information
When you make (or attempt to make) a purchase, we collect your name, billing and shipping addresses, payment information (including credit card details or other payment methods), email address, and phone number ("Order Information").
"Personal Information" in this policy includes both Device Information and Order Information.
How we use your personal information
We use Order Information to process, fulfill, and deliver orders; process payments; provide invoices and order confirmations; communicate with you about your order; screen orders for potential fraud or security risks; and, in line with your preferences, provide information or advertising about our products or services.
We use Device Information to improve and optimize the Site, assess the success of marketing and user behavior, screen for potential fraud (IP-based checks), and support Site performance and user experience.
Sharing your personal information
We share Personal Information with third-party service providers that help us operate the Site and fulfill orders. For example:
- Shopify powers our online store: https://www.shopify.com/legal/privacy
- Google Analytics helps us understand how customers use the Site: https://www.google.com/intl/en/policies/privacy/ (opt out: https://tools.google.com/dlpage/gaoptout)
- Klaviyo (email communications), HubSpot (customer relationship management), and our AI routine assistant (Terra AI).
We may also share Personal Information to comply with applicable laws and regulations, respond to lawful requests (such as subpoenas or search warrants), or protect our rights.
Behavioral advertising
We use Personal Information to deliver targeted advertisements or marketing communications we believe may interest you. Learn more: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Opt out of targeted ads:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Digital Advertising Alliance: http://optout.aboutads.info/
Do Not Track
We do not alter the Site's data collection practices when we detect a Do Not Track (DNT) signal from your browser.
Your rights
If you are a European resident, you have the right to access the Personal Information we hold about you and to request that it be corrected, updated, or deleted. To exercise these rights, contact us using the information below. We process your information to fulfill orders you place or to pursue our legitimate business interests. Your information may be transferred outside Europe, including to the United States and Canada.
Data retention
We retain Order Information for our records unless and until you ask us to delete it.
Changes
We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.
Contact us
Tasty Lunch LLC (dba TrueTerra Oils)
425 W 800 S, Manti, UT 84642
Email: info@trueterraoils.com